Legal
Terms of Service
- Last updated
- August 12, 2026
- Version
- v1.0
These terms describe how AuthenCore AI Parking works, what you authorize when you register a vehicle, and how fees, disputes, and account obligations are handled.
1. Acceptance of terms
By creating an account, registering a vehicle, or using AuthenCore AI Parking, you agree to these terms. If you do not agree, do not use the service.
If you use the service on behalf of an organization, you confirm you are authorized to bind that organization.
2. Description of the service
AuthenCore AI Parking uses vehicle identity signals on the A-Pulse transaction layer to open and settle parking sessions automatically at participating facilities in Canada.
Availability of a given zone, rate, or facility is controlled by the parking operator and may change without notice.
3. Account registration and vehicle authorization
You must provide accurate registration details and may only register vehicles you own or are authorized to operate.
You are responsible for activity on your account, including sessions opened by any vehicle you have authorized.
4. Automatic session start and end
Sessions begin when entry into a geofenced zone is confirmed from multiple corroborating signals, and end when exit is similarly confirmed.
Where exit cannot be confirmed with confidence, the session is held for review rather than charged automatically. You may be contacted to confirm details.
5. Fees and payment authorization
You authorize us to charge your stored payment method for parking fees, applicable taxes, and any operator-set charges incurred by your authorized vehicles.
All amounts are in Canadian dollars. Rates are set by the parking operator and are displayed before and after each session.
6. Disputes and refunds
You may dispute a session or charge from your history. Disputes are reviewed with the operator, and outcomes are recorded with a reason.
Approved refunds are returned to the original payment method. Timelines depend on your card issuer.
7. Acceptable use
Do not misrepresent vehicle ownership, tamper with detection signals, interfere with the service, or use it for unlawful purposes.
We may suspend accounts where abuse, fraud, or unpaid balances are identified.
8. Limitation of liability
The service is provided on an as-is basis to the fullest extent permitted by law. We are not liable for indirect, incidental, or consequential damages.
Nothing in these terms limits rights that cannot be limited under applicable Canadian consumer protection law.
9. Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in it.
The courts of Ontario have exclusive jurisdiction over any dispute arising from these terms.
10. Changes to these terms
We may update these terms. Material changes raise the version number shown above, and continued use after notice constitutes acceptance.
Where required, we will ask you to re-consent before you can continue using the service.
11. Contact
Questions about these terms can be sent to legal@authencore.ai.
AuthenCore AI, Ontario, Canada.
APerks Program Terms
Draft, pending legal review. Effective October 21, 2026.
1. The program. APerks™ ("APerks" or the "Program") is a loyalty program operated by AuthenCoreAI Inc. ("AuthenCore", "we", "us"). APerks rewards eligible use of the AuthenCore AI app with points called "Miles". These Program Terms form part of our Terms of Service. If they conflict, these Program Terms govern the Program.
2. Eligibility and enrolment. You are enrolled in APerks automatically when you create a customer account, at no cost. You must be 18 or older and hold an account in good standing. Accounts used by AuthenCore staff, parking operators, municipal partners and administrators are not eligible to earn Miles. You may leave the Program at any time by contacting info@authencore.ai; leaving ends your ability to earn or redeem Miles, and any unredeemed Miles are cancelled.
3. One account per person. Miles are personal to the account holder. Each person may hold one APerks account. Miles earned through a vehicle are credited to the account that paid for the transaction.
4. Earning Miles. You earn Miles on eligible parking transactions paid through the app at participating locations, at the rate we publish in the app (currently 1 Mile for each CA$1 of the parking charge, rounded down to whole Miles). The parking charge is the amount for the parking itself after any discounts. Taxes, convenience and service fees, card processing charges, and amounts paid with credits or promotions do not earn Miles. Only transactions in Canadian dollars earn Miles unless we announce otherwise. We may add other eligible services, such as fuelling, EV charging, tolls, car washes and drive-throughs, with their own earning rules.
5. Pending Miles. Miles are credited as pending when your payment settles and become available 7 days later, after the dispute period. Miles linked to a transaction under dispute stay pending until the dispute is resolved. Pending Miles cannot be redeemed.
6. Refunds, disputes and corrections. If a transaction is refunded in whole or in part, or a payment dispute is resolved against you, we will deduct the Miles earned on it in proportion to the amount refunded, and we will reverse any milestone bonus it triggered if the transaction is fully refunded. If Miles were already available or redeemed, your balance may become negative, and future Miles will first be applied to that negative balance. We may correct any Miles credited in error.
7. Tiers. Your tier (currently Commuter, Pulse or Autonomous) is based on the Miles you earned in the previous 12 months and is reviewed automatically. Tier names, thresholds and benefits are shown in the app and may change under section 13. Tier benefits have no cash value.
8. Milestones and badges. You may earn one-time bonus Miles and badges when you reach published usage milestones, for example a number of qualifying parking sessions. A session qualifies only if it is paid and settled, meets the minimum charge and duration we publish (currently CA$2 and 15 minutes), and is not within 3 hours of another qualifying session for the same vehicle at the same location. Each milestone can be earned only once per account. Badges are recognition only and have no monetary value.
9. Redeeming Miles. When redemption is available, you may redeem available Miles in the AuthenCore AI app for parking credits that apply to your own future sessions at participating locations, at the rates and minimums shown there (currently 1,000 Miles for a CA$1 credit). We may ask you to confirm a redemption with Face ID, a fingerprint, a PIN or a one-time code, and we may set daily or monthly redemption limits. Redemptions are final once confirmed. Credits are applied automatically to eligible charges, cannot be withdrawn, and may carry their own terms shown at redemption. Miles and credits can be redeemed and used only in the AuthenCore AI app, for sessions charged to your own account, including sessions started by your A-Pulse device. They cannot be redeemed through staff, operators, partners or any other channel.
10. Partner rewards. We do not currently offer partner rewards. If we introduce them, we will update these Program Terms under section 13.
11. No cash value; not property. Miles, credits, tiers and badges have no cash value, are not property of the account holder, and cannot be sold, bought, transferred, pooled, assigned, bartered or exchanged for cash, except where the law requires otherwise. Miles are not a deposit, a security, a payment instrument or a digital asset.
12. Expiry. Available Miles do not expire while your account is active. If your account has no qualifying activity for 24 consecutive months, we may cancel your Miles after giving you at least 30 days' notice.
13. Changes to the Program. We may change the earning rates, tiers, milestones, rewards or these Program Terms, or end the Program, by giving you at least 30 days' notice in the app or by email, except where a change is needed to address fraud, a legal requirement or a security issue. If we end the Program, you will have at least 90 days from our notice to redeem your available Miles.
14. Fraud and misuse. We may withhold, reverse or cancel Miles, suspend your participation, or close your APerks account if we reasonably believe Miles were earned or used through fraud, abuse, error, manipulation of sessions or locations, multiple accounts, or a breach of our Terms of Service. Where permitted by law, we may recover the value of any rewards obtained this way.
15. Demonstration accounts. Accounts we create for demonstrations, testing or pilots may show Miles, tiers and badges for illustration. Those Miles have no value, cannot be redeemed, and may be changed or removed at any time.
16. Taxes. You are responsible for any taxes that apply to rewards you receive.
17. Liability. The Program is provided as is. To the extent permitted by law, our liability relating to the Program is limited to reinstating Miles that were incorrectly removed or the value of a reward we failed to provide. Nothing in these Program Terms limits rights you have under consumer protection laws that cannot be waived.
18. Governing law. These Program Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, subject to any mandatory consumer protection laws of the province or state where you live.